Privacy policy
Welcome to Gita Ayurvedic ("we", "our", "us"), operated by Gita Ayurvedic Store, accessible at https://gitaayurvedic.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or place an order on our website, we may collect the following personal information:
- Contact Information: Name, email address, phone number, billing and shipping address
- Payment Information: We do not store credit/debit card details. Payments are processed securely by third-party payment gateways.
- Order Information: Products purchased, order history, and transaction details
- Device & Usage Data: IP address, browser type, pages visited, and time spent on the site (via cookies)
- Communication Data: Messages sent via WhatsApp, email, or contact forms
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders (shipping, invoicing, delivery tracking)
- Communicate with you about your order status and customer support
- Send promotional emails or SMS (only if you have opted in)
- Improve our website, products, and services
- Comply with legal obligations
- Prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information only with:
- Delivery Partners: For order shipping and fulfillment (e.g., India Post, courier companies)
- Payment Processors: For secure payment handling (e.g., Razorpay, PayU, COD partners)
- Technology Providers: Shopify (our e-commerce platform) and Google Analytics
- Legal Authorities: When required by Indian law or court order
4. Cookies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect some website features.
5. Data Retention
We retain your personal data for as long as necessary to fulfill your orders and comply with legal obligations. You may request deletion of your account data at any time by emailing us at admin@gitaayurvedic.com.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at admin@gitaayurvedic.com or call 8327039127.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., YouTube, WhatsApp). We are not responsible for the privacy practices of those sites.
8. Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Business Name: Gita Ayurvedic Store
- Website: https://gitaayurvedic.com
- Email: admin@gitaayurvedic.com
- Phone: +91 8327039127
- WhatsApp: +91 8327039127